You Are Not Alone
At some point in your busy career, you may be the subject of a complaint by a client, patient or customer. Moreover, your professional licensing or regulatory association may initiate a complaint against you in its own right. Punishments can include but are not limited to suspension, refusal to renew license or a cancellation of the license to practice. This is a serious matter which can cost you your career and reputation.
It is hard not to take such a complaint personally. Legal representation in the event of a professional complaint should be considered. If you represent yourself, you run the risk of appearing overly defensive or plaintive. Legal representation affords a measure of objectivity and ensures your interests are protected throughout the process. Some complaints have concurrent criminal charges that require a defence against such criminal charges that put a person’s career and the license to practice in jeopardy.